Custom Goods Return Policy

All D Verified products are custom-made and personalized specifically for each customer. Because custom items cannot be restocked or resold, all sales are final once production begins.

We do not accept returns, exchanges, cancellations, or refunds for incorrect measurements, sizing selections, colors, numbers, styles, or changes of mind.

We will replace, repair, or refund items only when they arrive damaged, contain a manufacturing defect, or do not match the approved order.

Defect claims must be submitted within 7 days of delivery with the order number and clear photos of the issue. Items must remain unworn, unwashed, unused, and unaltered.

Minor differences in color, stitching, embroidery placement, texture, or appearance are normal with custom production and are not considered defects.

Do not return any item without written approval from D Verified.